Privacy Policy

1. Introduction

DeltaBackups.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress backup plugin and associated services (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you provide to us directly when you register for an account, subscribe to a plan, or contact us for support. This information may include:

  • Name
  • Email address
  • Payment information
  • Username and password

2.2. Usage Data

We may collect information automatically when you use the Service, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visit
  • Time spent on those pages
  • Device information

2.3. Backup Data

When you use our backup service, we collect data from your WordPress site, including:

  • Files and media
  • Databases
  • Configuration files

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain the Service
  • To process transactions and manage your subscriptions
  • To communicate with you, including sending support and administrative messages
  • To improve, personalize, and expand our Service
  • To monitor and analyze usage patterns and trends
  • To protect against fraud and unauthorized access
  • To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and cloud storage.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes encryption of backup data, secure storage, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information and backup data for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your personal information under certain circumstances.
  • Objection: You can object to the processing of your personal information.

To exercise any of these rights, please contact us at [email protected].

8. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). DeltaBackups.com is committed to complying with the GDPR and ensuring the protection of your personal data. These rights include:

  • Right to Access: You have the right to access your personal data and obtain information about how it is being processed.
  • Right to Rectification: You have the right to request the correction of inaccurate personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
  • Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We may require additional information from you to confirm your identity before processing your request.

10. Use of Google Analytics

We use Google Analytics to help us understand how our users engage with our Service. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on pages. This information is used to analyze and improve our Service. For more information on how Google Analytics collects and processes data, please visit Google’s Privacy Policy: https://policies.google.com/privacy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using DeltaBackups, you acknowledge that you have read, understood, and agree to this Privacy Policy.